Privacy Policy

Effective Date: October 27, 2026
Last Updated: October 27, 2026

Medical and Dental Solutions Inc. (“MDS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

This Privacy Policy applies to information collected through www.medidentsolutions.com and through related communications with Medical and Dental Solutions Inc.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

  • First and last name

  • Business or practice name

  • Job title or role

  • Email address

  • Telephone or mobile number

  • Business or mailing address

  • Information about your organization or service needs

  • Information submitted through website forms

  • Information included in emails, phone calls, text messages, or other communications

  • Billing or account information when applicable

  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • Website usage information

  • Cookie and analytics information

2. How We Use Information

We may use information to:

  • Respond to inquiries

  • Provide quotes or information about our services

  • Provide and manage services for clients

  • Communicate with clients, prospective clients, vendors, and business contacts

  • Provide customer support

  • Send service-related or account-related communications

  • Process transactions and maintain business records

  • Improve our website, services, and operations

  • Analyze website traffic and usage

  • Protect against fraud, misuse, or security threats

  • Comply with legal, regulatory, or contractual requirements

  • Protect our legal rights

3. Healthcare Information

Medical and Dental Solutions Inc. provides administrative and operational services to healthcare organizations.

Our public website and general website forms are not intended for the submission of Protected Health Information (“PHI”) or sensitive patient information.

Please do not submit patient records, medical information, insurance information, or other PHI through a general website form unless MDS has specifically instructed you to use an approved secure method.

When MDS handles PHI while providing services to a healthcare organization and acts as a Business Associate under HIPAA, such information is handled according to the applicable Business Associate Agreement, service agreement, and applicable law.

4. How We May Share Information

We may share information with service providers that assist us with website hosting, communications, technology, analytics, security, payment processing, and other business operations.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful government requests

  • Protect the rights, property, or security of MDS or others

  • Prevent or investigate fraud or security incidents

  • Enforce agreements

  • Complete a merger, acquisition, restructuring, or similar business transaction

  • Carry out a request made by you or with your consent

We do not sell personal information for monetary compensation.

5. SMS/Text Messaging Privacy and Terms

Medical and Dental Solutions Inc. may use SMS/text messaging for conversational and service-related business communications.

Messages may include:

  • Responses to inquiries

  • Communications with clients or prospective clients

  • Business-related conversations

  • Account or service updates

  • Follow-up communications

  • Other service-related communications

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or visit www.medidentsolutions.com.

Consent to receive SMS messages is not a condition of purchasing any products or services.

SMS Consent

When SMS consent is collected through our website, it is obtained through a separate optional checkbox that is not selected by default.

Providing a telephone number through a website form does not by itself constitute consent to receive SMS messages from MDS.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We do not sell, rent, or share SMS opt-in information or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Our communications service providers may process mobile numbers and related information only as reasonably necessary to deliver messages on our behalf.

You may withdraw your SMS consent at any time by replying STOP.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Operate the website

  • Remember preferences

  • Understand website traffic

  • Improve website performance

  • Analyze visitor interactions

  • Measure the effectiveness of our website and marketing activities

You may be able to disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Maintain business relationships

  • Meet contractual obligations

  • Comply with legal or regulatory requirements

  • Resolve disputes

  • Protect our legitimate business interests

Retention periods may vary depending on the type of information involved.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no electronic communication, website, or storage system can be guaranteed to be completely secure.

9. Your Privacy Choices

Depending on applicable law, you may have the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain information

  • Restrictions on certain uses of your information

  • Withdrawal of consent where applicable

To submit a privacy-related request, contact us at:

info@medidentsolutions.com

SMS Communications

Reply STOP at any time to opt out of SMS communications.

Reply HELP for assistance.

Email Communications

You may request that we stop sending non-essential marketing emails by using an unsubscribe option provided in the message or by contacting us.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Medical and Dental Solutions Inc. is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our website and services are intended for businesses and healthcare organizations and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our public website.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Medical and Dental Solutions Inc.
Website: www.medidentsolutions.com
Email: info@medidentsolutions.com